I was sent an email in Dec 23 saying my contract was up and I could change this to sim only to £16. It said just do nothing....but I've been charged since this date? When I called they send they would refund the difference of £72 this never happened!
Have you checks your bills to see if the amount has been added as a credit to your account?
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
