I was sent an email in Dec 23 saying my contract was up and I could change this to sim only to £16. It said just do nothing....but I've been charged since this date? When I called they send they would refund the difference of £72 this never happened!
Have you checks your bills to see if the amount has been added as a credit to your account?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
