Problem with phone calls

[Jayne62]

I have just transferred my old number and have had a text confirming it is up and running on my new phone 

some texts I send are not going through. On I message too but some are 

I cannot make outgoing phone calls or recieve any either. 

I have activated my sim 

Any suggestions please? 

Thanks 

Jayne 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Jayne62]

Hi there

it is sorted now thanks 

Jayne