Postcode error message

[LeanneBaker]

I cant sign in to my sky app as the postcode error message keeps coming up its been like this for months I've tried deleting the app and starting again but to no avail ...... im yearing my hair out 

[63johnw]

Hi @LeanneBaker  to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[Greenfingers001]

Thanks for escalating this. We’ve sent @LeanneBaker an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.