I recently signed up for a 12 month bargain contract for my sons new Brick phone - 2g. It doesn't have internet or a camera so when I realised that I had mistakenly signed up for an eSIM not a physical one I went through sky chat and I (think) I spoke to a real person who sent me an actual sim in the post. However I have tried to install this sim and follow the instructions but am caught in a loop which leads me back to the same page which states I have an eSIM. Does anyone have any ideas 💡 please?
Your only option is to call Sky to ask them to activate it for you.
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