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Discussion topic: Phone

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This message was authored by: Christine2508

Phone

I cannot receive calls or make phone calls, I live in Perthshire. This is my only form of communication. I have signal, anyone else having this problem? Have tried the bits but they are useless

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This message was authored by: 63johnw

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Christine2508  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: Christine2508

Re: Phone

I have checked that and everything is fine. I have signal, Internet, need phone for elderly family to be in touch 

This message was authored by: caesarome

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your phone so that is reconnects to the Sky network ?

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This message was authored by: Christine2508

Re: Phone

Yes, turned phone off, took sim out and re entered, phone still won't make or receive calls, have 4 bars of signal. Walked to Parents home as I pay for her sim and shes the same

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