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Discussion topic: Phone upgrade

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This message was authored by: Tracieanne

Phone upgrade

I have just upgraded to an iPhone 16 plus and my Sims no longer in contract can I request a new Sim contract but keep my old number 

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This message was authored by: PandJ2020

Re: Phone upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Tracieanne wrote:

my Sims no longer in contract can I request a new Sim contract but keep my old number 


Not easily.

 

Any new dataplan will have a new phone number and you'll be paying for two.

 

Either simply move your existing SIM/dataplan to your new phone, ask Sky if they'll apply a new deal on that SIM.  If they won't then your only other option is a protracted method of porting the number outside of the network and back to a new SIM/dataplan.

I am just another Sky customer and my views are my own even if you don't like the answers
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