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Discussion topic: Phone swap
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This message was authored by: User2021CMAH
Message posted on 09 Oct 2026 01:00 PM
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Phone swap
I have recently upgraded my phone, my mum now wants to keep my old one that I was going to return. What do I need to do to keep both phones and know how much left is to pay.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Oct 2026 01:11 PM
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Re: Phone swap
To see what is left to pay go to your "My Payments" section here:
https://www.sky.com/myaccount/mobile/device/x/payments
If you have put this phone through as a swap or upgrade so Sky will be expecting you to return it to them then you need to call them on 150 so it can be cancelled so you can keep it and keep paying for it each month.
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