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Discussion topic: Phone returned by delivery company

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This message was authored by: Paul71--

Message posted on ‎01 Feb 2026 12:27 PM

Phone returned by delivery company

My new mobile was never delivered. The delivery company have returned it to Sky. How long before this reflects in my account. Do I need to do anything about the contract I signed or will it be Cancelled automatically.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Feb 2026 12:38 PM

Re: Phone returned by delivery company

Posted by a Superuser, not a Sky employee. Find out more

@Paul71-- 

You need to contact Sky to ascertain why it was returned to them, such as unable to deliver a couple of times or you've failed one of the credit checks. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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