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Discussion topic: Phone return

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Avatar for Kerry176
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This message was authored by: Kerry176

Message posted on ‎20 Aug 2025 05:46 PM

Phone return

I got scammed a month ago and these scammers decided to take a phone out in my name I rung sky to basically send the phone back they were suppose to send me out a package to send it back but havent received anything  

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎20 Aug 2025 05:57 PM - last edited: ‎20 Aug 2025 06:16 PM

Re: Phone return

Posted by a Superuser, not a Sky employee. Find out more

@Kerry176 

You'll need to recontact Sky to chase up the return packaging. Make sure that any that arrives is really from Sky and not the scammers.

 


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This message was authored by: PandJ2020

Message posted on ‎20 Aug 2025 06:11 PM

Re: Phone return

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Kerry176 

You'll need to recontact Sky to chase up the return packaging. Make sure that any that arrives if really from Sky and not the scammers.

 

Indeed - note the official return address in Nuneaton

 

https://www.sky.com/help/articles/account-takeover

I am just another Sky customer and my views are my own even if you don't like the answers
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