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Discussion topic: Phone order tracking

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This message was authored by: Bigrodneybriggs

Phone order tracking

I'm trying to track my order for a new phone that I ordered. 

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This message was authored by: mike+simmonds

Re: Phone order tracking

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bigrodneybriggs 

 

You've posted your question in the wrong bit of the forum as this "Skystore" is the one where you buy and rent Sky movies. 

I've found this link though and  hopefully it will let you track your order 

 

https://www.sky.com/help/articles/track-sky-order 

 

 


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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This message was authored by: Daniel0210

Re: Phone order tracking

Posted by a Superuser, not a Sky employee. Find out more

@Bigrodneybriggs 
As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which will have details of your 1 hour delivery time slot.


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