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Discussion topic: Phone is blocked

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Avatar for Kate251
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This message was authored by: Kate251

Message posted on ‎28 Dec 2025 07:47 PM

Phone is blocked

I've rang about wanting my phone blocked so the other person cannot use it . I've had an email to say it's been blocklisted but the person is still on line using it 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎28 Dec 2025 07:54 PM

Re: Phone is blocked

Posted by a Superuser, not a Sky employee. Find out more

@Kate251 

We are just customers here so can't do anything than suggesting you do as you did before and speak to Sky about this.

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This message was authored by: daveNOS

Message posted on ‎28 Dec 2025 09:18 PM

Re: Phone is blocked

Posted by a Superuser, not a Sky employee. Find out more

@Kate251 Blocking/blacklisting a device only stops it from connecting to a cellular network, it can still be used to connect to a fixed broadband connection via WiFi.

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