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Discussion topic: Phone disappeared from plan
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This message was authored by: Lxkebx
Message posted on 18 Oct 2026 07:46 PM
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Phone disappeared from plan
Hi, recently chose to upgrade my iPhone 15 pro max to the new iPhone duo. Which is obviously not ready yet, so I will continue to use my 15 until it arrives I guess.. no. My iPhone 15 pro max has now disappeared from my my sky account and is only showing my iPhone duo.. which I do not have. My iPhone 15 now is not working without using my WiFi and I cannot make any calls to try and resolve this. It is saying 'no sim' in the top left corner. I'm really angry as I need to make phone calls for work etc
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