Discussion topic: Phone delivery
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Message posted on 23 Oct 2026 10:35 PM
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Phone delivery
I'm trying to find a date when my device will be delivered
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All Replies
Message posted on 24 Oct 2026 02:38 AM
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Re: Phone delivery
@Cam11
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
As customers we have no insight into delivery timescales or stock levels.
After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.
[Anyone who has ordered an iPhone 18 or Duo will almost certainly face long delays as Apple seem to struggle to meet demand every year after launching a new product].
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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