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Discussion topic: Phone delivery

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Avatar for Cady12
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This message was authored by: Cady12

Message posted on ‎10 Dec 2024 06:27 PM

Phone delivery

Hi i was just wondering if another device could be sent out as the phone that is due is stuck with dpd and is not giving me a delivery date.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Dec 2024 06:31 PM

Re: Phone delivery

Posted by a Superuser, not a Sky employee. Find out more

@Cady12 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

 

Sky won't send a second device out until the original is back with them. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎10 Dec 2024 06:46 PM

Re: Phone delivery

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Cady12 
Sky won't send a second device out until the original is back with them. 

...the only way they'll send another is to purchase another - not really recommended!

I am just another Sky customer and my views are my own even if you don't like the answers
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