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Discussion topic: Phone contacts

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This message was authored by: Estelle-72

Phone contacts

My phone updated last week, and since then all my contacts come up as unknown. I've looked on Google and done what they suggested but it's still the same. 

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This message was authored by: PandJ2020

Re: Phone contacts

Posted by a Superuser, not a Sky employee. Find out more

@Estelle-72 wrote:

My phone updated last week


Bit difficult to make suggestions without knowing what phone you have...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Estelle-72

Re: Phone contacts

Sorry it's an honor 70

This message was authored by: PandJ2020

Re: Phone contacts

Posted by a Superuser, not a Sky employee. Find out more

All I can find:

 

If all incoming call numbers are displayed as unknown

  1. Clear the Dial or Phone app data by performing the following:

     

    Performing the following to delete the Dial or Phone app data will not delete your contacts or call logs.

    • Open Settings, search for and access Apps, >Manage apps, and go to 

       

       > Show system processes > Phone > Storage > Clear data.
I am just another Sky customer and my views are my own even if you don't like the answers
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