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Discussion topic: Phone change

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Avatar for Connor342
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This message was authored by: Connor342

Message posted on ‎10 Dec 2024 10:45 AM

Phone change

Hi, 

 

I have changed my number with my new contract with sky. It says it has switched but still displaying my new number and not the old one I transferred. 

thanks,

 

Connor 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎10 Dec 2024 10:54 AM

Re: Phone change

Posted by a Superuser, not a Sky employee. Find out more

Hi @Connor342  can you confirm you transferred a number from a different network to sky using a PAC ? You can't port a number from one sky sim to another. 

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