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Discussion topic: Phone broken
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This message was authored by: Kelly313
Message posted on 17 Jun 2026 07:44 AM
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Phone broken
My son has broken his phone but it's sim only , how do I cancel my contract as technically I am out of contract now as I never upgraded
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Jun 2026 07:48 AM
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Re: Phone broken
Presumably you are the account holder so you can only cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it. You can't cancel it here or online. Dial 150 from your Sky mobile.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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