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Discussion topic: Phone bill

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Avatar for Beatricepeace
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This message was authored by: Beatricepeace

Message posted on ‎13 Oct 2026 05:06 PM

Phone bill

My phone bill says -£99 so in credit. Does this come off future bills or does it get refunded?
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎13 Oct 2026 05:28 PM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Beatricepeace  if you leave it then it's taken off future bills or if it's showing as credit you can get a refund. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Oct 2026 05:40 PM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Beatricepeace 

If you want it refunded then post nacci here as we can arrange some help for you.

 

If you leave it then it should be used against the next bill.

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