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Discussion topic: Phone bill

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This message was authored by: Conniejo21

Phone bill

I have paid my phone bill of £44 on the 27th of may they are still trying to take my bill what do I do 

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This message was authored by: PandJ2020

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Conniejo21 wrote:

I have paid my phone bill of £44 on the 27th of may they are still trying to take my bill what do I do 


You didn't pay your phone bill.  You put a credit on your account for next month's bill.  (Making manual payments doesn't necessarily stop automated ones, especially if close to collection date)

 

If you do not let the automated payment collect then your services could be restricted.

 

Once your account shows a credit you can call Sky and ask for it to be refunded or leave it there for next month...

I am just another Sky customer and my views are my own even if you don't like the answers
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