Phone bill

[Rover3]

I paid my phone bill of £90.49 and my bank says it gone through but sky is saying it hasn't gone through and saying my account is suspended when it says paid when i look at my bill

[63johnw]

Hi @Rover3  when was it paid as it can take a day or two to clear at Skys end ?

[Rover3]

It was paid for three days ago 

[63johnw]

Have you also set up a new continuous payment method @Rover3  ?

[Daniel0210]

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@Rover3 wrote:

I paid my phone bill of £90.49 and my bank says it gone through but sky is saying it hasn't gone through and saying my account is suspended when it says paid when i look at my bill

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@Rover3 

Can you clarify, are your mobile phone services restricted (not working) or just access to your account restricted?