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Discussion topic: Phone Upgrade page not working

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This message was authored by: kizzyfur

Phone Upgrade page not working

When I'm logged in and press the Upgrade button to swap my mobile phone it takes me to this page "https://www.sky.com/error/outstanding-bill" and says "Page Not found".  It doesn't matter whateveer way I do it I still get this same issue.  The virtual assistant can't help and won't put me through to an advisor.  Any ideas?

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This message was authored by: 63johnw

Re: Phone Upgrade page not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @kizzyfur  if you can't do it online you will need to call sky on 150 for help placing your order. 

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