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Discussion topic: Phone Upgrade page not working
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This message was authored by: kizzyfur
Message posted on 28 Apr 2026 03:29 PM
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Phone Upgrade page not working
When I'm logged in and press the Upgrade button to swap my mobile phone it takes me to this page "https://www.sky.com/error/outstanding-bill" and says "Page Not found". It doesn't matter whateveer way I do it I still get this same issue. The virtual assistant can't help and won't put me through to an advisor. Any ideas?
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Apr 2026 03:56 PM
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Re: Phone Upgrade page not working
Hi @kizzyfur if you can't do it online you will need to call sky on 150 for help placing your order.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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