Discussion topic: Phone Data working in Wif Range, Network not
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Message posted on 10 May 2025 10:48 AM
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Phone Data working in Wif Range, Network not
It appears I have services for Data but not the Network. I am assuming the EE network that is being displayed in the Settings, is the previous supplier EE. Can someone recomment a route forward as I have no cell capabability presently.
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Message posted on 10 May 2025 11:29 AM
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Re: Phone Data working in Wif Range, Network not
Hi @silyrics have you received, activated and inserted a sky sim in your phone ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 15 May 2025 06:41 PM
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Re: Phone Data working in Wif Range, Network not
Indeed I have been guided to replace the SIM bySky help desk. On finding that out I have removed, cleaned and reincerted and it works. The thing is, they are switching it off because they have saent another, which I am still waiting for a week later. So phone still crook and no replacement (Thanks for your feedback)
Message posted on 15 May 2025 06:44 PM
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Re: Phone Data working in Wif Range, Network not
Hi @silyrics they won't deactivate the sim unless you activate a new one so if it's working now then don't activate any new one that arrives.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 15 May 2025 07:29 PM
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Re: Phone Data working in Wif Range, Network not
The sim you have at the moment should continue to work up to the point that you activate the replacement.
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Message posted on 16 May 2025 06:52 AM
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Re: Phone Data working in Wif Range, Network not
Ok thanks, It is working temerarily as was the case for some time and then seems to drop the Sky connection after a period of time post reset network. I am more concerned about how long it is taking and what number to call to follow up?
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