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Discussion topic: Payment
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This message was authored by: Shiv15
Message posted on 13 Nov 2025 12:08 PM
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Payment
A payment is being taken out of my account and I'm u sure what this is for, could you help me please.
thank you
siobhan
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Nov 2025 12:12 PM
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Re: Payment
You can view your Sky bill via the app or online here:
https://www.sky.com/mobile-bill
So what does it show, are you a Sky Mobile customer ?
If not then it might be that someone has got hold of your details to place an order via your Sky account as per this:
https://www.sky.com/help/articles/account-takeover
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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