@Nic.w wrote:
but sky have still tried taking the payment every day this week including today
That is because you didn't need to make a manual payment because when a direct debit fails Sky will always try again to take it 10 days later which I presume is what is happening here. They will take this payment again as the payment you manually made should appear on your account as a credit so can either be left as it will be used to pay your next bill or it can be refunded to you.
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