Discussion topic: Payment taken twice still waiting for refund

This message was authored by: Dave+long · ‎13 Jul 2023

Sky mobile took payment twice told them 3 days ago said refund will appear in my account the credit reference has diappeared from my bill page but not gone into my account??

This message was authored by: caesarome · ‎13 Jul 2023

If you spoke to Sky support 3 days ago then the refund can take 3-5 working days to be returned to you so could be Monday or Tuesday at the latest.

If this has happened due to you making a payment manually yourself then you don't need to do this if you have a payment method setup on your account.

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Discussion topic: Payment taken twice still waiting for refund

Payment taken twice still waiting for refund

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Re: Payment taken twice still waiting for refund

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