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Discussion topic: Paying bill
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This message was authored by: ManjuAju
Message posted on 14 Feb 2026 12:05 PM
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Paying bill
I purchased a iphone and the off payment for it was £12 but accidentally the money was debited twice and the other £12 didn't come back after three days I got bill to make £25 in the credit but I gaved debit card details and now it shows that I have to make the payment twice in the month
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Feb 2026 12:08 PM
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Re: Paying bill
If you are new to Sky mobile then you are billed twice within the first month.
If you have made a manual payment when there was no need to then the chances are this payment will go onto your account as a credit that will be used against a future bill.
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