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Discussion topic: Paid My Bill

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This message was authored by: Frank1923

Paid My Bill

I've paid my bill but the app is saying I haven't 

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This message was authored by: Daniel0210

Re: Paid My Bill

Posted by a Superuser, not a Sky employee. Find out more

@Frank1923 

Have you have an unnecessary manual payment?


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Sky customer since 2001
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This message was authored by: caesarome

Re: Paid My Bill

Posted by a Superuser, not a Sky employee. Find out more

@Frank1923 

Is your mobile working so hasn't been restricted do to a bill not being paid, if not then there is usually no reason to make a manual payment as what might have happened is the payment you have made has not paid the bill but instead gone onto your account as a credit so have you checked to see if this is what has happened ?

 

You should have a credit/debit card or a direct debit setup so Sky can take it automatically from you so do you have this in place ?

 

 

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