PAC/STAC Code

[cuffy47]

I have no signal or data and I'm trying to cancel my contract but I cannot receive a code as apparently it has to be sent via message... please for the love of God can someone tell me what i am supposed to do. My sim is faulty and won't accept any info but I can't cancel any other way???? So basically sky have held me to ransom and I have to continue to pay for a airtime plan that I cannot use😡😡

[63johnw]

Hi @cuffy47 you could try contacting Sky via their social media channels at the bottom of this page. You could also try the formal complaint route. 

https://www.sky.com/help/articles/how-to-make-a-complaint