PAC Code

[Julie19739]

I changed from Tesco mobile to Sky mobile recently and I wanted to keep my old number. I texted tesco mobile for my pac code,and they sent me the code, but sky mobile didn't except the saying it's the wrong code, now month later and still I am not useing my new phone, I'm getting charged from Tesco and sky ...please can someone help, it's all confusing and like many others haven't got to time to deal with this. Thank you

[caesarome]

If it has been over a month have you tried requesting another pac code from Tesco as these codes only last for 39 days. If you do this and you get the same message then call Sky on 150 with the Sky sim in your phone to see if Sky support can manually enter the code for you.

[Julie19739]

OK thank you, I will try to get another  code. 

Thank you 😊