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Discussion topic: P

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This message was authored by: Stacy151

Message posted on ‎12 Jan 2026 09:54 AM

P

My phone is not working out of my home. Can't make calls, send tx or receive them. 

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This message was authored by: caesarome

Message posted on ‎12 Jan 2026 10:03 AM

Re: P

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@Stacy151 

Has it been working prior to today ?

Are you new to Sky Mobile ?

 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Stacy151

Message posted on ‎12 Jan 2026 10:13 AM

Re: P

Hi 

I've recently swapped over to sky from ee il not sure if it's worked out of the house since swapping it's only been since last week . I have eSIM which I've set up 

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This message was authored by: caesarome

Message posted on ‎12 Jan 2026 10:16 AM

Re: P

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

 

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Message posted on ‎12 Jan 2026 01:45 PM

Re: P

All sorted now thanks. I had to change the date to the number on the phone and not mine 

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