Everytime i try to go to sky mobile as i trying to buy a new phone tonight it redirects me to sky.com/error/outstandingbill i have no outstanding bills at all and have tried both on my phone and pc but still it persists please escalate this as i would like to buy a phone today.
Have Sky not been able to get to the bottom of why this happened ?
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No, I have raised this by phone, with numerous departments, by sky chat several times. I have theee different reference numbers for the case. I have no outstanding payments, it's all direct debit. I've now raised a formal complaint to try and get it resolved.
