Discussion topic: Order

This message was authored by: Jamie170 · ‎18 Mar 2025

I ordered an iPad Air a month ago and it has been on back order ever since. I was told it would come in 1 week but nothing. When i try and view the iPad on the sky website it says it's not available. Can anyone help, is it even coming, shall i try and cancel it?

This message was authored by: Daniel0210 · ‎18 Mar 2025

@Jamie170

As we’re customers we have no insight into stock levels or any delivery timescales. Give Sky a call to see if they have any further information on the availability.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Louise+Wray · ‎19 Mar 2025

Simple question...where is my sky box..please?contact me

This message was authored by: Daniel0210 · ‎19 Mar 2025

@Louise+Wray wrote:

Simple question...where is my sky box..please?contact me

@Louise+Wray

Simple answer… If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services. Sky won't contact you. In fact they won't know who you are from a forum post.

What Sky box as you've posted on the Sky Mobile board?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Order

Order

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