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Discussion topic: Order

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This message was authored by Slp This message was authored by: Slp

Order

I applied for a contract with sky and it said I passed the credit check but would need to pay money up front and so I did, the money has came out of my account but when I go to the order section of my account it says I need to call sky, does anyone no why this may be? Does this mean I haven't been accepted for my contract, I'm not sure what's going on, I got an email to say thank you for my order also but nothing else 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@Slp 

You haven't said what you've ordered but you'll need to call Sky to find out. If you'd definitely failed the enhanced credit check you'd have received an email telling you that. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Slp
Topic Author
This message was authored by Slp This message was authored by: Slp

Re: Order

I ordered a phone..I didn't receive an email to say I failed, I must call them thank you

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

I've moved your thread to the Mobile board @Slp 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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