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Discussion topic: Order

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This message was authored by LEWIS240523 This message was authored by: LEWIS240523

Order

Hi, I've just placed an order but on my account isn't showing any orders and I can't find my order I've placed? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@LEWIS240523 

Sky are probably carrying out the required credit checks. The most up to date information on your particular order should then become available at https://www.sky.com/help/articles/track-sky-order
As customers we have no insider knowledge regarding stock levels or delivery timescales but when it’s on its way you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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