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Discussion topic: Online device swap not working

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This message was authored by: ZM9

Online device swap not working

Hi, I'm trying to upgrade and swap my mobile but it's not working online and can't get through to anyone to help.

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This message was authored by: caesarome

Re: Online device swap not working

Posted by a Superuser, not a Sky employee. Find out more

@ZM9 

If for whatever reason the website is not letting you to put a swap order through then you will have to remain on the phone to get someone to do it for you so when asked any questions by the bot try saying nothing and remain on the line for as long as you can.

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This message was authored by: ZM9

Re: Online device swap not working

I have tried calling but can only get through to a robot not an advisor.

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