Dear Sky Support Team,
I have been a loyal customer for many years [removed] . I am writing to report persistent connection issues with my mobile data on my iPhone 17 Pro Max (256GB).
I recently added an extra data bolt-on for £14 per month, but the service rarely works properly when I am away from Wi-Fi. Given that I am paying extra for data I cannot reliably use, could you please look into network performance in my area and advise on how to resolve this?
I look forward to your response.
Kind regards,
Rhiannon
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