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Discussion topic: One number calling me won’t connect

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This message was authored by: SarraP

One number calling me won’t connect

When my son's school tries to call me it won't connect. The call flashes briefly on the screen and leaves a missed call trace but it doesn't ring. At their end it makes no noise but the seconds begin to count. I really need to be able to answer calls. I've turned the phone on and off. I've saved the number as a contact. Checked it's not blocked. But no joy. 

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This message was authored by: 63johnw

Re: One number calling me won’t connect

Posted by a Superuser, not a Sky employee. Find out more

Hi @SarraP  give sky a call on 150 so they can investigate this for you. 

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