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Discussion topic: Old contracts

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This message was authored by Leanne262 This message was authored by: Leanne262

Old contracts

Why are phones still on your account after you have finished paying for them
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Old contracts

Posted by a Superuser, not a Sky employee. Find out more

@Leanne262 

They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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