Number in Settings does not show my old phone

[Scoubidou]

I have switched to Sky, The transfer was completed yesterday with my old phone number.  Calls and  I text message showed my old phone number.  On the Sky website,  it shows my correct old phone number. However In Settings under Phone/number it shows the temporary phone number given by sky. I think I have tried everything. Try to enter my old phone manually , switch on and off the phone. Toggle off I messages and Face time, wait a few minutes switch off my phone restart again. Went to Airplane mode, switch on and off again.. Nothing seems to work. Many thanks for your help.

[63johnw]

Hi @Scoubidou  try this. 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

[Scoubidou]

Oh many thanks for your prompt reply.. I shall try this !