0

Discussion topic: Number 5 on the keyboard doesn't work.

Reply
This message was authored by: Erika21

Number 5 on the keyboard doesn't work.

It started about 5 to 6 months ago. I tried to contact Sky, but I couldn't. The problem is my keyboard was typing the number 5 repeatedly, and now it has stopped working. I reset the laptop, but the number 5 still doesn't work. Can they fix this?
Reply

All Replies

This message was authored by: Daniel0210

Re: Number 5 on the keyboard doesn't work.

Posted by a Superuser, not a Sky employee. Find out more

@Erika21 

Why couldn't you contact Sky? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for Erika21
Level 1 icon
Topic Author
This message was authored by: Erika21

Re: Number 5 on the keyboard doesn't work.

I tried to contact them, but I could only reach a virtual assistant.
This message was authored by: Daniel0210

Re: Number 5 on the keyboard doesn't work.

Posted by a Superuser, not a Sky employee. Find out more

@Erika21 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply