Discussion topic: Not registered on network

This message was authored by: JonGooner · ‎23 May 2024

Hi

I have received my new phone yesterday and it comes with an esim

I have followed all of the instructions and managed to transfer everything from old phone and all appears ok, EXCEPT, I cannot make or receive any calls, it keeps coming up with "not registered on network", am pulling my hair out...

This message was authored by: 63johnw · ‎23 May 2024

Hi @JonGooner to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Lisa-P1987 · ‎23 May 2024

Thanks for escalating this. We’ve sent @JonGooner an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Lisa-P1987 · ‎26 May 2024

Thanks for chatting to us @JonGooner . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Not registered on network

Not registered on network

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