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Discussion topic: Not recognising sky id
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This message was authored by: Jenny166
Message posted on 02 Oct 2026 11:19 AM
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Not recognising sky id
I keep trying to activate my replacement sim but it keeps telling me to link my sky ID and brings me back to the same page each time. It shows I'm logged in as Jennifer Peach as my sky ID but doesn't allow me to link the id so I can activate the sim. I've put in my debit card account number and postcode etc loads
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Oct 2026 12:02 PM
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Re: Not recognising sky id
If you call Sky they should be able to activate it for you.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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