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Discussion topic: Not receiving text messages

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reedc
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This message was authored by reedc This message was authored by: reedc

Not receiving text messages

‎20 Mar 2024 07:06 PM

Transfer complete on number from O2 to sky. Can't send messages but cannot receive any. Number is right on the phone (checked in about phone, android) 

Tried rebooting etc, nothing....any ideas please?  

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Not receiving text messages

‎20 Mar 2024 07:33 PM

Posted by a Superuser, not a Sky employee. Find out more

A replacement sim that will come with your transferred number could well fix this:

 

https://www.sky.com/help/articles/replacement-sim

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