Discussion topic: Not receiving calls
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Feb 2026 02:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Not receiving calls
I've not been recieving nor have I been able to make calls for almost 3 days. I've even requested a new SIM replacement card, and have been on settings trying to figure out what the problem is for more than an hour with no result.
Went on chat line online, and it's been absolutely ridiculous. I think I will disconnect sky, as there is no help available when you need it.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Feb 2026 02:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not receiving calls
Hi @JM631 if you are in the UK then are any issues showing here ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 07 Feb 2026 11:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not receiving calls
Me and my husband cant make or recieve calls either (both different model samsung phones) but my daughter can (again has a different samsung phone) all of us with sky.
Not sure if its a software update issue or sky issue.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page