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Discussion topic: Not receiving calls

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This message was authored by: JM631

Not receiving calls

I've not been recieving nor have I been able to make calls for almost 3 days. I've even requested a new SIM replacement card, and have been on settings trying to figure out what the problem is for more than an hour with no result.

 

Went on chat line online, and it's been absolutely ridiculous. I think I will disconnect sky, as there is no help available when you need it. 

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This message was authored by: 63johnw

Re: Not receiving calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @JM631  if you are in the UK then are any issues showing here ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

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This message was authored by: Liz2311

Re: Not receiving calls

Me and my husband cant make or recieve calls either (both different model samsung phones) but my daughter can (again has a different samsung phone) all of us with sky.

Not sure if its a software update issue or sky issue. 

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