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Discussion topic: Not able to make or receive calls/texts

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DH26
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This message was authored by DH26 This message was authored by: DH26

Not able to make or receive calls/texts

‎11 Dec 2024 06:30 PM

I received confirmation by email yesterday that my number was 'up and running with Sky Mobile', however, it isn't - I still can't call or text. I've twice turned my phone on and off. Please can someone help

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Not able to make or receive calls/texts

‎11 Dec 2024 07:06 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @DH26  have you transferred to sky from a different network ? Has your old sim stopped working ? 

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I AM NOT A SKY EMPLOYEE

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