Another two hours on the phone yesterday to Sky trying to resolve why I am not OTC's via text. Continually lying to me saying there are no issues and then calling them out when I tell them it is a known issue across forums and the internet. Ironically, I am also unable to receive any texts from Sky ! So there isn't an issue ??? Being passed from pillar to post, redirecting me to the likes of "cancellations" when even the technical department can't resolve the issue or just don't want to. I have been unable to log onto my Microsoft emails for eights days now because Sky can't be bothered to fix a technical issue so that I can receive a OTC in order to carry out a two step authentication. I am ready to pull the plug on all Sky products and move elsewhere !
