Discussion topic: No update on delivery
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Message posted on 30 Apr 2025 10:12 AM
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No update on delivery
It's been over 3 weeks and I've had no update on my sky device delivery. I pay my first bill soon but have no device. My tracking says coming soon, and hasn't updated.
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All Replies
Message posted on 30 Apr 2025 10:17 AM - last edited: 30 Apr 2025 10:19 AM
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Re: No update on delivery
If it says "coming soon" then it will stay at this until it is ready to be dispatched which can't happen until the stock has come in from abroad. When it is dispatched this means it is on its way
the courier who will then contact you with a one hour delivery window.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Apr 2025 10:18 AM
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Re: No update on delivery
As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
If it says it's coming soon i doubt an agent in the call centre will know anything more up to date but by all means call.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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