Discussion topic: No signal
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Message posted on 13 Sep 2026 06:54 AM
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No signal
Relatively new customer with sky (3weeks) I've had no signal for over 24 hours, I've turned airplane mode on and off, turned my phone on and off, done all the troubleshooting steps sky offers I.e making sure the APN was correct. . Still nothing, does anyone know if there's any issues, or how I can go about getting signal again.
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All Replies
Message posted on 13 Sep 2026 07:04 AM
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Re: No signal
Hi @SuDav123 any issues showing ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 13 Sep 2026 07:06 AM
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Re: No signal
No issues showing
Message posted on 13 Sep 2026 07:08 AM
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Re: No signal
And if it does disclose a nearby mast issue, Sky don't own or maintain any mobile masts so you and others in the area will be relying on a third party repair.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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