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Discussion topic: No signal no data!

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This message was authored by: Sje1000

Message posted on ‎27 Apr 2026 07:51 PM

No signal no data!

I've had no signal and no data for over 10days. I've contacted sky friday. They won't send out a new sim. I've heard nothing from them even though they are supposed to email me and update me. Obviously because I can't get texts or phones. Any one else have any solutions I've done everything possible. Im 1 step away from cancelling my contract
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Apr 2026 07:53 PM

Re: No signal no data!

Posted by a Superuser, not a Sky employee. Find out more

@Sje1000 

Why won't they send out a replacement SIM card?


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: caesarome

Message posted on ‎27 Apr 2026 07:54 PM

Re: No signal no data!

Posted by a Superuser, not a Sky employee. Find out more

@Sje1000 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

 

If not what did Sky say when you spoke to them ?

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