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Discussion topic: No signal / mobile data

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This message was authored by: Mcmikeski

Message posted on ‎25 Aug 2024 11:12 AM

No signal / mobile data

I have just returned from turkey where I was using esims for signal . Now I have returned to the uk I have no signal / monile daya 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Aug 2024 11:16 AM

Re: No signal / mobile data

Posted by a Superuser, not a Sky employee. Find out more

@Mcmikeski 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 

Not sure if the eSIM usage changes this. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: patsyann

Message posted on ‎25 Aug 2024 11:28 AM

Re: No signal / mobile data

Signals been down in Birnam/Dunkeld area for 2 days now. Phoned them this morning and was told it will be up and running within 24 hours. We'll see....

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